RetailShield™ – Flat-Fee IT for Tri-State Retail & Offices

Fastest IT Support for Retail and Offices in the Tri-State Area. One Flat Fee. Zero Downtime.

No Downtime, No Surprises

Just lightning-fast local support that keeps your business running.

Fastest IT response we've ever seen — bar none.

Best Customer service we've seen for any company, not just an IT company

— Zach, Real Estate, NOHO, NYC

: Man in colorful suit pointing to "IT Audit Complete" sign on computer screen – promoting free IT audit in NY, NJ, CT.

Book Your Free IT Audit NY, NJ, CT

We'll assess your current IT setup, uncover hidden risks, and show you how to eliminate downtime — all with one flat monthly fee.

Personal Tech Support, Yeah Baby!

At NewPlanIT, we believe technology should feel personal, not robotic. That's why we combine modern IT solutions with the kind of service your grandfather trusted—responsive, reliable, and real.

Online or on-site, we're here 24/7—not just to fix tech, but to build relationships.

IT help desk agent in bright suit with headset, smiling, representing 24/7 personal tech support.

Why Tri-State Retailers & Offices Choose RetailShield™

What You're Worried About and How We Solve It

Business owner reviewing predictable monthly IT invoice, representing flat-fee IT support with no surprise costs.

I can't afford IT surprises.

Flat monthly pricing. No tickets. No bills. No guesswork.

IT technician providing urgent on-site support in retail store, showing fastest IT response times in Tri-State area.

We can't be offline — ever.

Fastest response times in the Tri-State area — hands down.

Dedicated IT team managing multiple systems for retail and office, offering one expert source for all IT needs.

I don't have time to chase vendors.

One expert team for everything IT. We handle it all.

Employee learning on computer during IT training session, representing on-site and virtual training for confident staff.

My staff needs to feel confident.

On-site & virtual training included.

We stopped worrying about tech the day we switched.

"NewPlanIT has helped us every step of the wayas our technical requirements have grown exponentially. Whenever we need service, we know it will be there. This is the Closest we've come to having our own IT department on site."

— Richard, Law Firm, Financial district - Manhattan

The RetailShield™ Difference

Unlimited IT Support. One Flat Monthly Fee. No Downtime.

Proudly serving New York, New Jersey, and Connecticut.

Outcome You Want

Proudly serving New York, New Jersey, and Connecticut.

No surprise bills

Unlimited support, service calls, repairs — all included

Always up and running

24/7 monitoring + lightning-fast help desk

Protected from threats

Real-time threat detection & ransomware defense

Never lose data

Daily automated backups + guaranteed recovery protocols

Confident team

Staff training, device onboarding & ongoing support

Future-proof tech

Annual vCIO reviews to align IT with your business goals

Zero business disruption

Fast, no-downtime setup & migrations in NYC, NJ & CT

5 Layers of Built-In IT Protection

  • Stops ransomware & cyberattacks in real time

  • Full system/data restore in hours, not days

  • Automated, secure, tested daily

  • Fast deployment with no interruptions

  • Stay protected & audit-ready (HIPAA, PCI, etc.)

Retro computer with colorful infographics showing threat detection, disaster recovery, reliable backups, compliance readiness, seamless setup.

Real Results from Local Businesses

How RetailShield™ Transforms IT Headaches Into Smooth, Stress-Free Operations for Tri-State Retailers and Offices

Before RetailShield™

  • Surprise tech bills every month

  • Slow response times

  • Sales lost during outage

  • Ransomware & data fears

After

  • Flat, predictable IT costs

  • Local techs on-site fast (under 2 hrs)

  • Zero downtime since switching

  • Full security stack + daily backups

Smiling woman with vintage phone promoting faster IT response and no second-guessing with flat-fee IT service.

Why Flat Fee Works Better

When everything is covered — calls, fixes, visits, upgrades — you:

  • Call faster

  • Get fixed faster

  • Never second-guess it

That's how we keep client downtime the lowest in the Tri-State area — and your business running strong.

Our Zero Downtime Guarantee

"Downtime Recovery in Hours — or We Work for Free That Month."

We're confident in our speed. If we miss the mark, you don't pay.

Who We Serve in the Tri-State Area

Upscale retail store in Tri-State area receiving reliable flat-fee IT support to prevent downtime and protect sales.

Premium retail stores in New York, New Jersey, and Connecticut

Boutique office team in New York working seamlessly with managed IT services and on-site tech support.

Boutique offices with fewer than 10 staff that need reliable, fast IT without the full-time cost

Map of New York, New Jersey, and Connecticut highlighting local IT support coverage for retail and offices.

Business owners & GMs in the Tri-State area who are done with mystery invoices and IT stress

Ready to Stop Worrying About IT?

Book Your Free IT Risk Audit

We'll visit your Tri-State location, identify vulnerabilities, and give you a no-pressure plan to eliminate every tech risk and every surprise cost.

IT consultant holding clipboard ready for in-person risk audit in Tri-State retail and offices.

Call 212-580-8400 x 100